Frequently Asked Questions

What materials do I use?

I paint on various surfaces that offer archival quality for my works:

oil primed, extra fine, Italian linen adhered on thin MDF panels for timeless stability and maximum durability;

extra fine cotton canvas on wooden frame: 100% cotton canvas, 320 g/m2 ± 20%, three-layer animal glue, four-layer acrylic primer, modular frame, hand-prepared canvas, well stretched;

Rembrandt/van Gogh oil paper: has been specially prepared for use with oil paints. The primer used ensures the oils and paint do not seep through the paper.
The paper is made of high-quality cellulose, 300/240 g/m², features a canvas-grain texture and is acid-free, which ensures the longevity of the artwork.

My most used Oils & Acrylics:

Rembrandt Oil Paint - has been developed through pure skill and artistic insight and is based on the best raw materials. These extra-fine quality oil colours have a uniform viscosity and are crafted with a high concentration of premium-quality pigments that offer the highest degree of lightfastness.

Gamblin Artist’s Oil Colors - made with the highest grade pigment, refined linseed (flax) oil and safflower oil, have strong pigmentation and luscious properties. Each color possesses unique characteristics in terms of texture, undertone, and tinting strength. This professional range of colors includes both historically accurate paints and modern hues.
Rembrandt Acrylic Paint is a high-quality artists’ paint that meets the strict requirements of today’s artists. This heavy-body paint offers a clear brush stroke, uniform drying time and degree of sheen, and a durable, flexible paint film. This acrylic paint is crafted with a high concentration of premium-quality pigments that offer the highest degrees of lightfastness. Skilfully crafted in the Netherlands.
Winsor & Newton Professional Acrylic is the brightest range of acrylic. Winsor & Newton Professional Acrylic colours are unrivalled in their richness, intensity and depth of colour; engineered to perfection, these colours deliver only the highest quality.

Are my paintings Originals or Prints?

I Only sell my Handpainted Original Creations.

Are my Paintings signed & dated?

My paintings are signed on the front & dated, signed and titled on the back. They all come with a signed certificate of authenticity and a collector’s maintenance guide.

Do I offer custom or commissioned work?

I do custom/commissioned works every now and then, so if you have in mind something that could suit my style and approached subjects, you can write me on my contact page.

How can you purchase a painting?

Purchasing a painting is easy and secure through my website, which is powered by Squarespace.

Browse the Shop – Visit the Shop page to view available artworks.
Select a Piece – Click on the painting you love to see details, size, and price.
Add to Cart – Click "Add to Cart" and proceed to checkout when you're ready.
Checkout Securely – Payments are processed via Stripe, and you can pay with most major credit or debit cards.

Once your order is complete, you'll receive a confirmation email and updates when your artwork ships.

If you prefer to purchase through direct communication or have questions before buying, feel free to contact me.

What payment methods do I accept?

All payments on my website are securely processed through Stripe, a trusted and widely used payment platform.

You can using most major credit and debit cards, including Visa, MasterCard, American Express and more.

Stripe ensures your payment information is encrypted and protected - I never see or store your card details.

If you have any questions or issues during checkout, feel free to contact me.

Shipping & Delivery

Where do I ship to?

I ship my paintings globally with Romanian Post.

How is the artwork packaged?

Each painting is carefully wrapped and packaged by hand to ensure it arrives in perfect condition.

I use protective materials such as foil, bubble wrap, and sturdy cardboard or custom art boxes.
For larger or more delicate pieces, additional padding or corner protection is included.
All packaging is designed to keep the artwork safe during transit, whether it's traveling locally or internationally.

If you're ordering a framed or canvas piece, I take extra care to secure the frame and canvas surface.

How long will shipping take?

All orders are shipped from Romania via Romanian Post.

Delivery times may vary depending on your location:

Within Romania: 2–5 business days
Europe: 7–14 business days
International (outside Europe): 10–21 business days

You'll receive a tracking number once your order is shipped so you can follow its journey.

Please note: Shipping times are estimates and can be affected by customs processing or local postal delays, especially for international orders.

If you need your artwork by a specific date, feel free to contact me before ordering — I’ll do my best to help!

When you purchase a painting, you own the physical artwork — but not the copyright.

I retain all rights to the image, including the rights to reproduce, distribute, and display the artwork (such as for prints, publications, or marketing).

You may not:

Reproduce the artwork for commercial purposes
Create prints or merchandise using the image
Use the image for advertising, branding, or promotional content without permission

You may:

Display the artwork in your home or business
Share photos of the artwork online for personal/non-commercial purposes (please credit me when possible)

If you're interested in licensing the image for commercial use, feel free to contact me directly.

❓ Other Common Questions

Can I see your work in person?
At the moment, my work is available exclusively online. However, if I participate in exhibitions, art fairs, or open studio events, I’ll share the details on my Instagram & Newsletter.

Do you accept collaborations?
I’m open to creative collaborations that align with my artistic style and values. If you have a proposal, please reach out through the contact form.

How should I care for the artwork?
To keep your painting in excellent condition:

Avoid hanging it in direct sunlight or humid areas (like bathrooms).
Dust gently with a soft, dry cloth — never use cleaning products.
If it's an unframed canvas, consider professional framing for protection and presentation.

📩 Still Have Questions?

If your question isn’t answered here, I’d love to hear from you!

Feel free to reach out via the contact page or email me directly at catarosart@yahoo.com
I’ll get back to you as soon as possible — usually within 1–2 business days.